Our 10-Point Promise
Properly trained staff
Our staff know what they’re doing before they ever set foot in your facility. We train them well so you don’t have to worry about what is happening to your facility when you’re not watching.
Accessible management and real-time communications
We make sure someone is accessible to respond to your needs. But, even better, we are proactive with our communication with you so you’re not left guessing what happened in the first place.
Now, you have a cleaning team that gets better every day, too. We constantly look for and implement better solutions to your cleaning needs so we can be better, faster, and more reliable.
Through the creation and delivery of a clearly defined scope we provide a clean and safe environment—that includes conditions compliant to all regulations—for everyone who enters your facilities.
When we work with you to design a scope of work, we make sure it complements your organization’s mission and objectives. We want your facilities to help you gain new customers, not lose them!
Reliable processes and results
We hate headaches. That’s why we employ a service delivery model that is thorough and consistent. From staff training, to tracking issues, to everything else you can think of, we’ve thought it through so you get consistently clean facilities without the headaches. (Not from us at least.)
No hidden costs with 100% budget compliance
At Zoë Facility Services, you won’t find any fine print. Or hidden costs, or budget surprises. When we agree on a budget we stick to it, and we tell you everything you need to know up front.
Clear scope of work
We create a clear scope of work, detailing everything we will clean and won’t clean, so when the rubber meets the road you know what you’re getting.
Real-time customer service
Using Swept, we provide you with the ability to connect with our management team, 24/7. All responses, requests, images you share, follow through information, and case closures are tracked and addressed.
After walking your facilities, we rate the cleanliness of each aspect of our scope of work and add the feedback you and your staff submitted that week to generate an Inspection Report, which we send to you.
Seven ways a great commercial cleaning company saves you time and money.